Our Commitment

Our Values

 EXCELLENCE

  • Exemplary standards without compromise.

LEADERSHIP

  • The ability to capture the ideas and beliefs of all individuals into a common set of motives so that actions are directed toward a common goal of the group to promote individual and concerted happiness and success.

INTEGRITY

  • We provide consistent behavior and care delivered with compassion and fairness.

LIFELONG LEARNING

  • Continually seeking knowledge within and outside our organization to promote growth personally and professionally in individual and group settings seeking continuous education, diagnostic, clinical, business and interpersonal skills.

Our Styles

KNOWLEDGEABLE

  • The quality of exhibiting a thorough, learned understanding of all technical and customer service skills required to create a “wow” experience for our patients and referring practices.

PROFESSIONAL

  • We demonstrate/affirm professionalism in all aspects of patient and referrer contact and care (conveyed through our dress, vocabulary, technology, facility, and attitude).

PERSONALIZED

  • We create a personalized experience from the first telephone contact through treatment and beyond scheduled treatment.

COMPASSIONATE

  • We are highly conscientious and strive for a 360 degree intuitive understanding of the needs of our patients, as well as those of our team.

Our Standards of Performance

EMPLOYEES

  • We attract and hire compassionate, caring, & skilled professionals who are supported to perform at the highest level in an environment that encourages professional and personal growth.

CUSTOMERS

  • We are committed to customer service excellence at every touch-point consistent with our styles and values.

PROCESSES

  • We continuously review our internal operating systems to ensure consistent service delivery using proven technologies.

FINANCIAL

  • We operate in a fiscally responsible manner that supports the livelihood of our Partners and employees while making services affordable to our patients.